How to Show Empathy in Sales: Building Trust in a Digital World
You’ve got a promising prospect, and it’s time to make a connection with them. But it can be hard to connect and earn the trust of someone you’ve never met — especially when you aren’t face to face....
View ArticleThe ABCs of Creating Superfans
Apple Podcasts | Google Podcasts | Stitcher | Spotify No matter what your company does, delighting customers to the extent that they never want to work with anyone else seems like a worthy goal....
View Article3 Ways to Elevate EX from the World’s Best Workplace
Apple Podcasts | Google Podcasts | Stitcher | Spotify The biggest endorsement isn’t earning Fortune’s #1 spot for World’s Best Workplaces for the second year in a row. It’s when Rebecca says,...
View Article9 Ways to Improve Sales Performance in 2021: Make This Your Most Successful...
The new year is still just beginning, and for sales reps, that means new targets to hit! If finding ways to improve sales performance is something you’re already prioritizing — you know that the work...
View ArticleCX at Getty Images: Shifting to Authenticity and Evoking Emotion
Apple Podcasts | Spotify | Google Podcasts | Stitcher About a year ago, our visual conception of “teamwork at work” looked like people wearing business casual attire brainstorming in a conference...
View ArticleTransforming Customer Relationships with Transparency and Collaboration
Apple Podcasts | Spotify | Google Podcasts | Stitcher Transparency. Collaboration. Agreed-upon outcomes. Live performance data. Shared success. These are important trends for the future of...
View ArticleThe Flight Back to the Face: A TEDx Talk
Apple Podcasts | Google Podcasts | Stitcher | Spotify In terms of connecting and communicating, are you a text-based person? Or are you better on the phone? We all know we’re better on the phone....
View Article9 Ready-To-Use Car Sales Email Templates For Success
It’s no secret that car sales is extremely competitive — with several dealerships, like yours, vying for the business of a single lead. And while impeccable service, an impressive lot, and...
View Article9 Screen Recorder Extensions to Simplify Your Workflow and Create Connection
You live in a fast-paced world, and your time is valuable — but so are relationships with customers, colleagues, and more. A screen recorder extension saves you time, helps you connect with people, and...
View ArticleA Year From Now, You’ll Wish You Began Today
Apple Podcasts | Spotify | Google Podcasts | Stitcher March 16, 2020, may not have been the ideal date to launch a new show, but “CoronaTV” is nearing its 200th episode almost a year later. If the...
View ArticleHow to Send Video in Gmail in a Few Quick Steps
Figuring out how to send video in Gmail can be frustrating. You’ve likely tried attaching a video to your emails, only to receive a notification that the file is too large. Or you’ve had to dedicate...
View ArticleThe Role of Kindness in Your Company
Apple Podcasts | Spotify | Google Podcasts | Stitcher The 14th-century definition of kindness is noble deeds and courtesy. In yoga, kindness means ahimsa, to do no harm. To today’s guest on “The...
View Article8 Tips to Increase Mortgage Referral Business
Mortgage referrals are the bread and butter of any successful loan officer’s business, and they’re centered around the relationships you create day to day. In fact, the relationships you have with your...
View Article3 CX Strategies for CROs
Apple Podcasts | Spotify | Google Podcasts | Stitcher As a Chief Revenue Officer (CRO), how can you assure that the culture of your organization supports the idea that customer experience (CX) is...
View Article11 Video Presentation Tips to Keep Your Audience Engaged
Video presentation is tough. Being confident, keeping an audience focused, and having engaging content are hard things to do in person, let alone virtually. Companies are relying on virtual...
View ArticleShifting Your Focus to Account-Based Experience (ABX)
Apple Podcasts | Spotify | Google Podcasts | Stitcher Just because someone fills out a form doesn’t mean they’re ready to talk to a salesperson. Two problems stem from this fact: the problem of...
View Article13 Sales Tips for Building Relationships in Business
With quotas to meet and limited time, it can be tempting as a salesperson to go straight for the sales pitch. But it doesn’t work — because for people to buy from you, they have to trust you. Want to...
View ArticleCreate Forever Customers With A Forever Promise
Apple Podcasts | Spotify | Google Podcasts | Stitcher A customer walks into a metaphorical restaurant, refuses to look at a menu, and orders the chef special with supreme confidence. They put...
View Article9 Mortgage Marketing Ideas for Loan Officers to Get More Business
As a mortgage loan officer, you’re busy. You have relationships to build, loan applications to review, and closings to attend. With so much to do, it can be easy to overlook mortgage marketing — but...
View ArticleUnlocking the Potential of the BombBomb Salesforce Integration for Your Team
You rely on Salesforce each and every day for your business operations. You count on it to communicate with every prospect, every lead, and every customer. But what if we told you there was a way to...
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