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How to Show Empathy in Sales: Building Trust in a Digital World

You’ve got a promising prospect, and it’s time to make a connection with them. But it can be hard to connect and earn the trust of someone you’ve never met — especially when you aren’t face to face....

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The ABCs of Creating Superfans

  Apple Podcasts | Google Podcasts | Stitcher | Spotify   No matter what your company does, delighting customers to the extent that they never want to work with anyone else seems like a worthy goal....

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3 Ways to Elevate EX from the World’s Best Workplace

  Apple Podcasts | Google Podcasts | Stitcher | Spotify   The biggest endorsement isn’t earning Fortune’s #1 spot for World’s Best Workplaces for the second year in a row. It’s when Rebecca says,...

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9 Ways to Improve Sales Performance in 2021: Make This Your Most Successful...

The new year is still just beginning, and for sales reps, that means new targets to hit! If finding ways to improve sales performance is something you’re already prioritizing — you know that the work...

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CX at Getty Images: Shifting to Authenticity and Evoking Emotion

  Apple Podcasts | Spotify | Google Podcasts | Stitcher   About a year ago, our visual conception of “teamwork at work” looked like people wearing business casual attire brainstorming in a conference...

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Transforming Customer Relationships with Transparency and Collaboration

  Apple Podcasts | Spotify | Google Podcasts | Stitcher   Transparency. Collaboration. Agreed-upon outcomes. Live performance data. Shared success. These are important trends for the future of...

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The Flight Back to the Face: A TEDx Talk

  Apple Podcasts | Google Podcasts | Stitcher | Spotify   In terms of connecting and communicating, are you a text-based person? Or are you better on the phone? We all know we’re better on the phone....

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9 Ready-To-Use Car Sales Email Templates For Success

It’s no secret that car sales is extremely competitive — with several dealerships, like yours, vying for the business of a single lead. And while impeccable service, an impressive lot, and...

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9 Screen Recorder Extensions to Simplify Your Workflow and Create Connection

You live in a fast-paced world, and your time is valuable — but so are relationships with customers, colleagues, and more. A screen recorder extension saves you time, helps you connect with people, and...

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A Year From Now, You’ll Wish You Began Today

  Apple Podcasts | Spotify | Google Podcasts | Stitcher   March 16, 2020, may not have been the ideal date to launch a new show, but “CoronaTV” is nearing its 200th episode almost a year later. If the...

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How to Send Video in Gmail in a Few Quick Steps

Figuring out how to send video in Gmail can be frustrating. You’ve likely tried attaching a video to your emails, only to receive a notification that the file is too large. Or you’ve had to dedicate...

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The Role of Kindness in Your Company

  Apple Podcasts | Spotify | Google Podcasts | Stitcher   The 14th-century definition of kindness is noble deeds and courtesy. In yoga, kindness means ahimsa, to do no harm. To today’s guest on “The...

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8 Tips to Increase Mortgage Referral Business

Mortgage referrals are the bread and butter of any successful loan officer’s business, and they’re centered around the relationships you create day to day. In fact, the relationships you have with your...

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3 CX Strategies for CROs

  Apple Podcasts | Spotify | Google Podcasts | Stitcher   As a Chief Revenue Officer (CRO), how can you assure that the culture of your organization supports the idea that customer experience (CX) is...

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11 Video Presentation Tips to Keep Your Audience Engaged

Video presentation is tough. Being confident, keeping an audience focused, and having engaging content are hard things to do in person, let alone virtually. Companies are relying on virtual...

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Shifting Your Focus to Account-Based Experience (ABX)

  Apple Podcasts | Spotify | Google Podcasts | Stitcher   Just because someone fills out a form doesn’t mean they’re ready to talk to a salesperson. Two problems stem from this fact: the problem of...

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13 Sales Tips for Building Relationships in Business

With quotas to meet and limited time, it can be tempting as a salesperson to go straight for the sales pitch. But it doesn’t work — because for people to buy from you, they have to trust you. Want to...

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Create Forever Customers With A Forever Promise

  Apple Podcasts | Spotify | Google Podcasts | Stitcher   A customer walks into a metaphorical restaurant, refuses to look at a menu, and orders the chef special with supreme confidence. They put...

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9 Mortgage Marketing Ideas for Loan Officers to Get More Business

As a mortgage loan officer, you’re busy. You have relationships to build, loan applications to review, and closings to attend. With so much to do, it can be easy to overlook mortgage marketing — but...

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Unlocking the Potential of the BombBomb Salesforce Integration for Your Team

You rely on Salesforce each and every day for your business operations. You count on it to communicate with every prospect, every lead, and every customer. But what if we told you there was a way to...

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