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Restoring the Human Factor to Fulfill the “Big CX Dream”
Apple Podcasts | Google Podcasts | Stitcher | Spotify For all the conversation it’s getting, CX is in a pretty bad state, according to today’s guest. The stagnating macro studies on customer...
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Teaching Remotely With Video: Middle and High School
There’s a level of uncertainty that comes with a crisis. And in response, precautions are taken to ensure safety. For you, as an educator, that might mean school closures that lead to teaching...
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Customer Communication In Times of Crisis
Apple Podcasts | Google Podcasts | Stitcher | Spotify We’ve all been affected in one way or another by the COVID-19 pandemic – especially in how we communicate. Now, more than ever, digital...
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Best Practices: BombBomb and Zoom for Seamless Remote Communication
Recently, many of us have had to move from an in-office environment to working remotely. As a result, the lack of face-to-face communication has us misinterpreting messages, facing challenges when...
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6 Ways to Improve Team Communication With Video
Is something feeling a bit off within your team? Are goals and deadlines being missed that weren’t before? Are productivity and morale more of a challenge these days? These are all signs you need to...
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Creating and Delivering Better Buying Experiences with Video
Apple Podcasts | Google Podcasts | Stitcher | Spotify Buyer’s remorse is a seemingly inevitable feeling after a purchase or commitment. It’s happened to all of us. What can we do to create buying...
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How to Connect with Customers in Times of Crisis With Video
Times of crisis come with uncertainty – for you, your clients, and your business. And there’s an understandable fear that comes with figuring out how to connect with customers right now. You may be...
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The Essence of CX: How You Make People Feel
Apple Podcasts | Google Podcasts | Stitcher | Spotify What does it feel like to work with you? How do you make your customers feel? How do they feel about themselves in the context of you and your...
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Could Your Face-to-Face Meeting Really Be Covered in an Email?
We’ve all probably said it at some point. “That meeting could have been covered in an email. What a waste of time.” Maybe you’ve attended a meeting like this, or worse, scheduled and lead one. Think...
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Mental Health in Sales: More Than 40% Struggle
Apple Podcasts | Google Podcasts | Stitcher | Spotify Think of five salespeople you know. Did you know that at least two of them are likely struggling with their mental health? Survey research...
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Remote Teaching College Students With Video
Crises can change everything in an instant. So much so that you may find yourself remote teaching in the blink of an eye if university and college campuses close. And while online learning isn’t a new...
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Virtual Team Management: Effectively Manage Remote Teams with Video
Virtual team management can seem intimidating when you first are thrown into it. You might not know where to start. You may also be worried about establishing and maintaining trust and connection with...
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Differentiating Your Brand by Humanizing The Experience
Apple Podcasts | Google Podcasts | Stitcher | Spotify Your brand is a promise. It’s a commitment that your customer experience will match the perceived value of your brand. Therefore, it begins...
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BombBomb Mobile App Update: New, Easier Ways to Send Videos, Improved User...
Thanks to some amazing customer feedback and feature requests, we’ve made significant improvements to the BombBomb mobile apps on both iOS and Android. Most notably, we’ve added some key functionality...
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How to Be a Successful Car Salesman: 6 Car Selling Tips for the Digital Age
It’s no secret that the future of auto sales is shifting gears. Car buyers are spending less time at dealerships and more time online. But do you know how to be a successful car salesman as we move...
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How to Get From Virtual Home Tours to Remote Closings (Without Leaving Your...
Crises happen. You blink and all of sudden you have to figure out how to run your real estate business remotely. And yes, venturing into the world of virtual home tours and remote closings can be...
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Better Marketing Through Product, Sales, and Customer Conversations
Apple Podcasts | Google Podcasts | Stitcher | Spotify Data is great. But it doesn’t always paint a full picture of your business. Want to develop more impactful insights? Start by having more...
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Your Guide to Real Estate Video Equipment: Cameras, Microphones, and Beyond
Do you watch real estate video after video online, wishing you could create amazing content of your own? Well, what’s stopping you? If it’s the fact that you don’t have the “latest and greatest” real...
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When to Send Videos Across the Customer Lifecycle
When we talk about the “customer lifecycle,” we’re talking about all the time and all the touches from initial prospect awareness through a long, healthy customer relationship that’s sustained in a...
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Marketing To Your Employees, Not Just Your Customers
Apple Podcasts | Google Podcasts | Stitcher | Spotify Think of all the time, effort, and money that our companies spend on marketing our products and services to potential and current customers. A...
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